Terms and Conditions
Effective Date: 2nd November 2025
Welcome to Norwich Guide (www.norwichguide.com), an online directory showcasing businesses in and around Norwich, UK. By accessing or using our website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
About Norwich Guide
- Norwich Guide is a local online directory designed to connect users with businesses and services based in Norwich and surrounding areas. Listings are provided by the businesses themselves or sourced from publicly available information. We aim to keep all information accurate and up-to-date but do not guarantee completeness or accuracy.
- The Norwich Guide is owned and operated by Analem Media.
Use of the Website
- You may browse, search, and view listings for personal, non-commercial use.
- You agree not to misuse the website by knowingly introducing viruses, attempting to gain unauthorised access, or disrupting service.
- Content may not be copied, reproduced, modified, or distributed without prior written permission from Norwich Guide.
Business Listings and Advertising
- Businesses may request a listing or pay to advertise on Norwich Guide.
- By submitting a listing or advertisement, you confirm that all information is accurate, lawful, and that you have the right to use any images, logos, or trademarks included.
- Norwich Guide reserves the right to edit, refuse, or remove listings or advertisements at its sole discretion, especially if content is misleading, inappropriate, or violates these Terms.
- Please review the details of your advert prior to emailing it to us.
Fees and Payments
- Some features of the site, such as premium listings or advertisements, require payment.
- All prices are clearly stated and are subject to change with notice.
- Payment must be made in full when the advert goes live on Norwich Guide.
- Payment to Norwich Guide can be made by, card, credit or debit, or bank transfer on request via the payment link on our website. A deposit is not required. We do not store credit / debit card or bank information.
- If payment is not made within 14 days, we reserve the right to remove your advert from Norwich Guide.
Cancellation
- If you wish to cancel we will remove your advert from Norwich Guide within 14 days. No refunds will be made. We will cancel any ongoing payment subscription within 14 days.
- We cannot always stop payment immediately. If another payment is taken after notification by you of cancellation but before 14 days and we are unable to prevent the next payment we will offer a further 30 days advertisement on Norwich Guide unless you wish us to remove your advert anyway.
- In the unlikely event we must cancel your advert due to our own circumstances we will notify you as soon as possible and we will take no further payment and remove your advert 30 days after your last accepted payment.
Discounts
- Any Norwich Guide discounts are subject to terms and conditions which may change with the discount offer.
- Any discounts are for a fixed period and may not be applicable or may have expired.
Intellectual Property
- All content on www.norwichguide.com, including the website design, logo, and layout, is owned or licensed by Norwich Guide.
- Business logos and content remain the property of the respective businesses.
Links to Other Websites
- Norwich Guide may contain links to third-party websites. These are provided for your convenience and do not signify our endorsement. We are not responsible for the content or practices of external sites.
Limitation of Liability
- Norwich Guide is provided “as is” without warranties of any kind.
- We do not guarantee that the site will always be available, secure, or free of errors.
- We are not liable for any loss or damage arising from the use of the website, including errors in listings or business performance.
Privacy Policy
- Your use of this site is also governed by our Privacy Policy, which explains how we collect, store, and use personal information.
Changes to Terms
- We may update these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
Governing Law
- These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
Contact Information
If you have any questions about these terms, please contact us at:
Email: info@norwichguide.com
Website: www.norwichguide.com